E81 STUDIO-REBEL ROOFER PRIVACY POLICY

Effective Date: 01/31/2024
Last Updated: 04/22/2024

INTRODUCTION

E81 Studio – Rebel Roofer (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information and outlines your choices regarding your data. By using our services or interacting with our website, you consent to the terms of this policy.

2. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information: Name, address, email address, phone number, and other contact details.
Transactional Information: Details regarding your interactions with us, including service requests, project history, invoices, and payments.
Technical Data: Information about how you interact with our website or services, such as your IP address, browser type, browsing history, and device identifiers.

3. HOW WE USE YOUR INFORMATION

We use your information to:

Provide roofing and construction services, estimates, and customer support.
Communicate with you regarding project updates, scheduling, and service-related information.
Send SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.
Improve our services, website, and customer experience.
Ensure compliance with legal and regulatory requirements.

4. SMS COMMUNICATIONS

By providing your phone number, you consent to receive SMS communications from E81 Studio – Rebel Roofer regarding service updates, scheduling, or special offers. Our SMS communications comply with A2P10DLC regulations to protect your privacy and ensure a secure messaging experience.

Opt-Out: You may opt out of receiving SMS communications at any time by replying “STOP REBEL” to any text message from us.
Help & Support: For assistance, reply “HELP” or contact us directly at info@rebelroofer.com.
Please note that opting out of SMS updates may result in missing important service notifications.

5. DATA SHARING AND DISCLOSURE

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third parties who assist us in providing services, such as payment processors, scheduling platforms, and SMS service providers.
Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to regulatory authorities or law enforcement agencies.
No Mobile Data Sharing for Marketing: No mobile information (such as phone numbers) will be shared with third parties or affiliates for marketing/promotional purposes.

6. DATA SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we take reasonable precautions, no security system is entirely foolproof.

7. YOUR RIGHTS AND CHOICES

You have the right to:

Access and Update: Request access to or updates to your personal information by contacting us.
Opt-Out: Unsubscribe from SMS and email communications at any time as outlined above.
Request Deletion: Request deletion of your personal data, subject to legal and regulatory requirements.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest updates.

9. CONTACT US

If you have questions or concerns about our Privacy Policy, please contact us:

E81 Studio – Rebel Roofer
15209 Frederick Rd. Suite 201 Rockville MD 20850
(240) 205-3758
info@rebelroofer.com
www.rebelroofer.com